Behavior Analytics & CRO

User Research and Survey for CRO

Qualitative user research to identify and prioritise conversion barriers

Conduct user research and surveys for CRO insights. On-site surveys, exit-intent polls, customer interviews, and NPS analysis to understand conversion barriers.

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500+

CRO Audits Done

25%

Avg Conversion Lift

A/B Testing

Expertise

5*

Average Client Rating

Analytics tells you what users do; user research tells you why. Combining qualitative research (on-site surveys, exit polls, customer interviews) with quantitative analytics (funnel data, session recordings) produces the richest CRO insights — you understand the specific objections, confusions, and hesitations preventing conversion. We design and run the qualitative research programme that feeds your CRO testing roadmap.

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What's Included

Every deliverable you receive as part of this service.

On-site survey design and implementation (Hotjar, Typeform)
Exit-intent poll configuration for key pages
Customer interview recruitment and facilitation
Survey data analysis and theme extraction
Quantitative + qualitative insight integration
Jobs-to-be-done framework application

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Common questions about User Research and Survey for CRO.

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