Looker Studio Dashboards

Call Centre & Support Analytics Dashboard

Manage support team performance with a real-time call centre dashboard.

Build a call centre and support analytics dashboard in Looker Studio. Track call volume, wait time, resolution rate, CSAT, and agent performance in real-time.

400+

Dashboards Built

0h

Manual Reporting

All Platforms

Connected

5*

Average Client Rating

Support leaders need real-time visibility into queue volume, SLA compliance, and agent performance — not yesterday's spreadsheet. Our call centre dashboard service connects your contact centre platform (Zendesk, Intercom, Freshdesk, Salesforce Service Cloud) to Looker Studio via BigQuery and builds an operations dashboard covering inbound volume, wait time, resolution rate, escalation rate, and CSAT — updated at least hourly.

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Expert implementation — free consultation, fast turnaround.

What's Included

Every deliverable you receive as part of this service.

Support platform data extraction
Inbound volume tracking
First response and resolution time SLA monitoring
CSAT score integration
Agent performance dashboard
Escalation rate tracking
Channel split (phone, chat, email, social)
Weekly support trend report

Frequently Asked Questions

Common questions about Call Centre & Support Analytics Dashboard.

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